Welcome to London's VW Specialist.We have a team of VW specialists who can sort out anything from basic VW servicing to advanced technical VW cars problems. One of the best independent VW Master Technician on site offering knowledge and experience using the latest VW Main Dealer compulsory diagnostics equipment.

Accessed via the owners' section of the Volkswagen UK website, as well as an application for either iOS or Android, My Volkswagen acts sa a personal companion and guide that help customers get the most out of the brand whether they are looking to buy a new car, or already own one.

Customers are signing up to the forever free My Volkswagen service benefit from a number of handy features which help to make owning a car simple and easy:

  • View all of their cars: have sight of their owned, ordered and configured cars in one place
  • Save car configurations and personalised digital brochures: customers can save their car configurations in My Volkswagen. Retailers can also add a customer’s Personalised Digital Brochure to their My Volkswagen account via the showroom app
  • Track an ordered car: track the progress of a new car order, with alerts & push notifications for status changes
  • View service history: customers can view a list of all past services and MOTs carried out by Volkswagen Retailers nationwide during their ownership
  • Make a service booking: get alerts of upcoming services and what needs doing from previously deferred work and predictions of service events* based not only on mileage, but on driving patterns, model-specific data and other criteria gathered from previous service visits
  • Track a service: follow their car’s service through the workshop, get Express Visual Check results (including video) and approve or defer ‘red’ and ‘amber’ categorised work
  • Access information and support: view their car’s owner’s manual anytime anywhere; explore accessories; view ‘how to’ guides; learn about warning lights and access FAQs all in one place

The sophisticared new app is among the most comprehensive platforms of its kind, particularly within the automotive sector. Teams from across the Volkswagen UK Sales, Marketing and Aftersale departments have been working to refine and develop the first iteration of the new app, which will be followed later this year by the arrival of new versions with even more advanced and convenient functionality.

Volkswagen UK Digital Marketing Manager, Marianne Bearton, said: "Enabling access to owners' likely interactions with the brand in one handy digital dashboard that can be viewed on the majority of smartphones, or on a computer, was an ambitious aspiration when it was first identified as a target."

"We set about making it a reality and, now, the release of this first version of My Volkswagen marks the culmination of a huge amount of hard work by colleagues from accross the entire Volkswagen UK business."

"We're keen to get customer feedback from the first users or the app, and of course will work to refine functionality and evolve the My Volkswagen offering constantly in the months and years ahead."

Volkswagen owners are being encouaraged to sign up for the app when they visit one of the brand's 190-plus Retailers nationwied, while a national marketing campaign to raise awareness of the app's availability will be launched in the coming weeks.

Article source: www.volkswagen.co.uk

Volkswagen has added the desirable new Tiguan SUV to the Motability Scheme. All tiguan models come with a high level of equipment and combine powerful performance with sharp styling.

Every Tiguan from the S trim up, features a range of driver's assistance systems including Lane Assist, which gently steers the car to keep within its lane, and Front Assist, which uses radar sensing linked to the throttle and brakes at speeds of up to 19mph, to control automatically the distance between the Tiguan and the car ahead.

Speed-sensitive power-assisted steering and features such as automatic windscreen wipers and lights add to the user-friendliness of the Tiguan. In addition, the electronic handbrake is operated at the touch of a button to hold the car when it is paused on an incline.

Efficiency is a hallmark of the comprehensive Tiguan engine line-up. The 2.0-litre diesel powerplant offered via the Motability Scheme is equipped with Volkswagens BlueMotion Technology. This includes a Start/Stop function which means that when the car is at a standstill the engine briefly switches off. In addition, Tiguans fitted with a DSG automatic gearbox use a coasting function that allows the car to de-select a gear when travelling downhill not under acceleration before seamlessly re-engaging the appropriate ratio almost instantly when the accelerator is pressed.

An appealing aspect of the Tiguan's interior is the eight-inch colour touchscreen that takes pride of place in the dashboard. This enables intuitive access to the variety of features that are packed into the Composition Media infotainment system, which all Tiguans are equipped with as a minimum.

Composition Media includes a Bluetooth telephone connection that enables two compatible mobile devices to be paired simultaneously. A DAB digital radio receiver and CD player also feature, as does an SD card rear and music title and cover art display. The audio output comes via eight speakers located throughout the car.

The latest Tiguan benefits from a significantly enlarged boot when compared to the previous model. This five-door, five-seat SUV even includes an adjustable 40:20:40 split fore or aft by up to 18 cms, thereby maximising either rear legroom, or boot space. When the rear bench is upright and slid forward there are 615 litres of boots space. When the rear seats are folded this increases to 1,655 litres.

Safety is another area in which the Tiguan scores highly. In fact, the Tiguan has been awarded a full five stars from the Euro NCAP testing programme - and it topped the Small Off-Roader class in 2016. A suite of airbags, including driver's knee and front seat side impact airbags, are factory fitted. With the Active Bonnet system, if the car is in collision with a pedestrian the bonnet is instantly raised 50 mm to potentially reduce the risk of injury. The hazard lights flash under heavy braking and all Tiguans are equipped with an XDS electronic differential lock for improved traction and handling.

The Tiguan SE is also available on the Motability Scheme. In addition to all the features above, this trim level includes electronic air conditioning and cruise control, two features that further establish the Tiguans driver-focused appeal. The standard equipment list continues with front and rear parking sensors, a multifunction colour displau and exclusive 18-inch ‘Patagonia’ wheels.

Article source: www.volkswagen.co.uk

"Security & Service" features functions that will make your journey even safer. The Car-Net Service package offers you mobile access to important vehicle functions and combines security with transparency for even more comfort. Whether for Service Scheduling, Automatic Accident Notification, Breakdown Call or the Online Anti-Theft Alarm, your can call up support you in every situation that will provide you with all the key information you need regarding your mobility.

Emergency Call Service features

With the Emergency Call Service you are covered in the event of a serious incident. In emergency situations, your vehicle calls for help automatically or you can press a button to do so. If your Volkswagen detects an accident, the Service connects to the Volkswagen Emergency Call Centre and passes on key information. The Emergency call Centre will deploy the emergency services if required.

Security & Service Basic features

Vehicle Health Report

Before you drive, you can get information about the current status of the vehicle. The Vehicle Health Report can be created manually or automatically and displays any existing warning messages and service events due.

Service Scheduling

Volkswagen takes care of everything else so you can experience maximum enjoyment at the wheel. When a service appointment is due, your Volkswagen communicates the data to your preferred Volkswagen Retailer or Authorised Repairer. You will then be contacted by them to agree a convenient appointment.

Breakdown Call

In the event of a breakdown, we get to your location quickly. Simply by pressing a button you can call for breakdown assistance from your vehicle which will send your location and vehicle information to the Volkswagen Roadside Assistance service. A member of staff will then help you to identify the cause of the breakdown or will dispatch a service vehicle to you if the problem cannot be solved immediately.

Automatic Accident Notification

Your Volkswagen now makes sure that you stay safe. When the crash sensor detects a slight accident, this service offers you support. If the Service is activated, your vehicle data will be transmitted following your confirmation, and a Call Centre agent will speak with you to determine the next steps.

Security & Service Plus features

Parking Position

Forgotten where you’ve parked your Volkswagen? With the Parking Position service, you just have to touch your smartphone display and it’ll tell you where your car’s parked. And the quickest way to get to it, if needs be.

Driving Data

Your personal driving data at a glance: see your average speed and journey time so far or how much energy you consume on average to help you optimise your consumption.

Vehicle Status

See a clearly laid-out overview of all important data about your vehicle – wherever you are. Use your smartphone to make sure you know the remaining driving range or the current mileage.

Doors and Lights

With the Doors and Lights service, you can use the app to reassure you that the doors of your Volkswagen are closed and locked and that the lights are off.

Area Alert

The Area Alert Service keeps you in the picture. You get automatic notifications when your vehicle is driven in or leaves certain areas at specified times. You can establish, activate and deactivate up to ten areas for dynamic validity periods on the web portal or via the app.

Speed Alert

With the “Speed Alert” service, you can activate selected speed limits which the driver of your vehicle should follow. You are automatically notified if the defined speed is exceeded.

Horn & Turn Signals

The horn and hazard warning lights can be remotely controlled via the Car-Net app with the Horn & Turn Signals Service.

Online Anti-Theft Alarm

Sit back and relax – your Volkswagen can look after itself. If an attempt is made to break into the car, you will be notified by the Volkswagen Car-Net app on your smartphone or by email, and informed of the circumstances of the incident.

Article source: www.volkswagen.co.uk

The updated Volkswagen Golf opens for order in the UK from tomorrow (2 February) with the option of all-new engines, more technology, improved connectivity and revised styling than the outgoing car.

Retaining the former starting price of just £17,625 (RRP OTR) for the entry-level updated Golf S 1.0 TSI 85 PS three-door1 the new Golf is driving even more value, style and desirability into what is aptly named by many the ‘Golf class’.

Emerging from Volkswagen factories around the globe at an average pace of one every 40 seconds for the last 43 years, the brand’s family favourite arrives in UK showrooms towards the end of March but order books are already opening for the eagerly awaited updated version of the most popular European car to date.

With global sales now well in excess of 33 million since its launch more than four decades ago (1974), more than two million of which are to UK buyers, the updated version of the seventh generation Golf is once again redefining its market segment by bringing ‘big car’ technology to the compact family car class.

Democratising quality and value is a longstanding Volkswagen tenet and it is enthusiastically employed in the updated Golf. Now standard across the range are LED rear lights, for instance, while the majority of models across the Golf hatchback and Estate line-up are also now offered with a new generation of larger and more sophisticated touchscreen infotainment systems.   

Indeed, the new Golf sparkles with technical innovations. So, for the first time in the compact class and depending on model, the new Discover Navigation Pro radio-navigation and online system can be operated via gesture control. Sporting a 9.2-inch screen, the system complements the Active Info Display that is also new in the Golf and appears as standard on all Performance Golfs. Meanwhile, the range of online services and apps has also been enlarged.

The UK line-up retains a familiar feel, beginning in the hatchback range with S and rising through SE, SE Nav, GT, R-Line, GTE, GTE Advance, e-Golf, GTD and GTD BlueLine to GTI, GTI Performance and, ultimately, R.

The estate family offers generous choice, too, with S, SE, SE Nav, GT and GTD and GTD BlueLine models being joined by Alltrack and R.

The forthcoming car also creates a new benchmark for assistance systems in the compact class, employing technologies that will significantly improve safety. Depending on model, these include: City Emergency Braking with new pedestrian monitoring (Front Assist); a new Traffic Jam Assist that offers semi-automated driving at speeds of up to 37 mph (60 km/h); and Emergency Assist which is also new to this segment.  Emergency Assist notices if the driver is incapacitated and initiates various measures to rouse them in escalating stages culminating, if the driver remains inactive, in carrying out an emergency stop.

Debut for 1.5 TSI Evo engine

The progressive digitisation of Golf is supported by the debut of highly efficient engines. Even the new base petrol engine – the turbocharged direct-injection 1.0 TSI with 85 PS – impresses with fuel consumption of 58.9 mpg* (combined).

The new Golf sees the debut of the turbocharged petrol 1.5 TSI Evo powerplant – a new four-cylinder engine that generates 150 PS and features Active Cylinder Management (ACT). This is accompanied by a BlueMotion version producing 130 PS and featuring a complete engine shut-down function (as in the hybrid Golf GTE). Meanwhile, Volkswagen has strengthened the appeal of the iconic Golf GTI; it now develops 230 PS, or 245 PS in GTI Performance guise. The range-topping Golf R gets more power than ever before, too, now boasting a peak output of 310 PS: enough to carry it from rest to 62 mph in as little as 4.6 seconds.

A new 7-speed DSG (dual-clutch gearbox) also helps to deliver CO2figures that have in some cases been improved by up to 10 g/km. All Golfs also feature BlueMotion Technologies such as a stop-start system and a mode for storing braking energy (regenerative braking).   

Design modifications include new bumpers front and rear, new halogen headlights with LED daytime running lights or full LED headlights – standard in higher specification cars and optional in other models – instead of xenon headlights; new front wings; and, as mentioned, new full LED rear lights as standard for all Golf versions.

New wheel designs and body colours round out the exterior update, while new trim panels and materials also upgrade the interior of the Golf.

Welcoming the imminent showroom arrival of the brand’s best-seller in the UK – last year the Golf accounted for one in three new Volkswagens sold here with almost 73,000 registered – the Director of Volkswagen in the UK, Alison Jones, said: “The arrival of a new or updated Golf is always a special occasion but, in 2017, the debut of this car with its semi-autonomous operation; revised styling; new engines; and exceptional new infotainment systems really does feel extra-special.

“The updated Golf will, I’m sure, retain its place at the head of the compact car class but, just as importantly, will strengthen its place in the hearts of countless UK owners thanks to its exceptional quality, classless appeal and, now more than ever, its hugely competitive pricing and whole-life value.”

Article source: www.volkswagen.co.uk

Ensures the optimum headlight setting and illumination of the road ahead. It keeps your beam range constant, however heavily your car is loaded, stopping your headlights from shining too high and dazzling oncoming traffic. The control function automatically adjusts the headlights' angle, depending on the load in your car.

It comes in either static or dynamic versions. Static systems adjust to compensate for the extra weight of the passengers and their luggage. The control unit processes information it receives from tilt sensors in addition to signals from the electronic speedometer and the ABS braking control unit. It can then work out whether the car is stationary or travelling at a constant speed.

The dynamic system can also correct the headlight setting when your car is pulling away, speeding up and slowing down by monitoring changes in the speed signals via its powerful control unit. Its actuator motor also adjusts at a higher speed to correct the headlight range within a fraction of a second. Automatic headlight range adjustment is a legal requirement on vehicles fitted with Bi-Xenon headlights.

Article source: www.volkswagen.co.uk